Exchanges & returns


If you have problems with a product or would like to exchange it, please send us an email to:

Please leave the attached barcodes on the textiles in the event of an exchange.

We will get back to you as soon as possible!


Of course you also have the option of purchasing your ordered items within 30 days send back after receipt. Unfortunately, we do not accept return shipping of items. We ask that you pack the products securely so that no damage can occur during shipping.

Please contact us via email ( or via the contact form with your order number and we will send you the return address.

You can find further information under: Cancellation policy


We will refund your purchase price within 5-10 calendar days, starting from the day we receive the products you returned.

The purchase price will be refunded using the same payment method that you previously used to purchase the product from us.

Satisfaction Guarantee

Convince yourself of the quality of our products without danger or risk with the 30-day money back guarantee

CO2-neutral shipping

Shipping is always carried out using plastic-free packaging - if possible with DHL GoGreen

Pay securely

Our checkout and all payment methods available therein are SSL encrypted & 100% secure!

Customer service

You still have unanswered questions or would like to make a return/exchange. We are at your disposal at any time!